The challenges of this year have not left the sector unmarked and IB’s report has highlighted that the overall average rating for BDM support took a hit this year. However, these times of adversity have revealed the strengths that go into being a great BDM, and the 100s of nominations received towards this list show a high level of broker satisfaction across four key criteria – customer service, responsiveness, communication and product knowledge.
To determine the top-performing BDMs, IB carried out extensive research, contacting 300 brokers across the nation to perform in-depth analysis into how BDMs have served the market over the last 12 months. From the 300+ nominations received, the list was then whittled down to 100 BDMs – with the 21 individuals rated excellent across all four of the above categories named 5-star BDMs for 2021.
Notable among this year’s winners…
