Many providers have expanded beyond the traditional business lines of hospice care to reap potential benefits in a value-based payment arena. Carefully navigating payer goals alongside staffing needs are important keys as providers diversify services beyond the hospice scope.
More hospices are developing business lines aimed at engaging patients and families further upstream, driven by value-based payment and patients’ complex needs. These have included palliative care, home health and Programs for All-Inclusive Care of the Elderly (PACE) services, among others.
But the staffing shortage is complicating hospices’ ability to develop new business lines. As diversification continues in hospice, staffing considerations will be crucial not only to expansion, but for their doors to remain open.
Ensuring appropriate staffing is a key consideration in service diversification. This goes beyond numbers alone — employee…
